Return authorization required in order to send an item back.
Contact Venture Marketing by fax or e-mail requesting a return authorization as well as an explenation on why the item is being returned.  Fax:  616-457-5847, e-mail:  webmaster@brinkssafes.com

The following return policies pertain to all items:

• All damaged items or items missing parts must be reported within 3 business days after delivery.
• Shipping charges (both ways) will not be refunded.
•  Only un-used items are returnable.
• Items that are in un-sellable condition or are missing parts are not returnable.
• Items must be returned in their original packaging.
• A restocking fee may be charged;  If a restocking fee is charged to us by our supplier, normally 15-25%.
• Products refused by the customer or canceled after the order has been shipped are subject to restocking fee and all shipping charges.